Refund and Returns Policy

Refund And Return Policy

At Fabpandora, we respect the privacy of our users and understand the importance of protecting their personal information. This Privacy Policy outlines how we collect, use, and disclose information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Eligibility for Returns and Refunds:

We accept returns within [15] days from the date of delivery.
The item must be in its original condition, unworn, unwashed, and with all tags and labels attached.
Items that are non-returnable or non-refundable include [list any specific items or categories, such as underwear, swimwear, or personalized items].

Use of Information

To initiate a return or exchange, please contact our customer support team at [provide contact details].
Our team will guide you through the return process and provide you with a return authorization code, if applicable.
Pack the item securely in its original packaging, including all accessories and documentation.
Include the return authorization code (if provided) and a copy of the original invoice inside the package.
Ship the package back to us using a trackable and insured shipping method. The return shipping costs will be your responsibility.
Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above.
If the return is approved, we will issue a refund or store credit, based on your preference.
Exchanges are subject to product availability. If the requested item is not available, we will process a refund or offer an alternative solution.

Refund Options:

If you are eligible for a refund, we will issue it using the original payment method or provide store credit, as per your request.
Please note that the refund amount may exclude any shipping charges or additional fees incurred during the purchase.

Non-Returnable and Non-Refundable Items:

Certain items are non-returnable and non-refundable for hygiene reasons or due to their personalized nature.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team within [1] day of delivery.
We may request photographs or other evidence to assess the damage or defect.
Upon verification, we will provide a return label or arrange for the item to be picked up, and a replacement will be sent to you, subject to availability.

Cancellation Policy:

If you wish to cancel an order, please contact us as soon as possible.
If the order has not been shipped, we will cancel it and issue a refund.
If the order has already been shipped, you will need to initiate a return following our return policy guidelines.

Please note that our refund and return policy is subject to change without prior notice. It is recommended to review this page periodically for any updates.

If you have any questions or need further clarification, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every purchase.

Thank you for choosing Fabpandora. We appreciate your business!

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Refund And Return Policy

Eligibility for Returns and Refunds:

Use of Information

Refund Options:

Non-Returnable and Non-Refundable Items:

Damaged or Defective Items:

Cancellation Policy:

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